Galaxy Hardwood Testimonials – Hardwood Flooring Reviews
Galaxy Hardwood is rated 5 / 5 based on these 12 happy customer reviews
From the first phone message I left and call back received (within a half hour), I knew that I was in the hands of a professional, well-organized and committed contractor named Louie who listened to my horrendous situation and said that he would stop by that very evening. From the moment that his Galaxy Hardwood van pulled up (so promptly), I knew I was in good hands. He setup an appointment for the following Monday and one half of my house was completed by Wednesday (except for drying naturally). Everyone was amazed at the ease of doing business with Galaxy as well as the finished product. The crew was polite, clean, courteous and worked very well together. They have their coordination down to perfection. Their clean-up was phenomenal and their work ethic was extremely meticulous to detail. They also constantly asked if everything was okay too. I cannot find enough words to describe the experience, especially when I felt that I was in "the bottom of the barrel of despair" for almost two months before my contact with Galaxy. The turn-around by Louie and his people, as I stated earlier, was nothing short of miraculous. My neighbors were astounded too... If anyone needs anything done to their hardwood floors, call Louie at Galaxy Hardwood. Believe me, you will be very pleasantly surprised by a wonderful man who knows his business well. You will never regret your decision to utilize the services of Galaxy Hardwood. Do not waste your time and money with anyone else. Believe me, I was living in a horror story nightmare, with no way out, until I called Louie at Galaxy Hardwood. The first contractor created a complete disaster in my home. Galaxy saved my hardwood floors... it's as simple as that!
Firstly, Galaxy Hardwood has restored my faith in American know-how. They rescued my floors from a prior "floor" guy who tried for almost 2 months to do what Louie and his company did in less than two weeks (and that was only because of drying time in between coats). Galaxy Hardwood repaired the botched up job caused by the first contractor, completely reversing the damage done to my beautiful oak floors by sanding, refinishing and sealing all of my woodworking surfaces. My high gloss finish with the amber toned hue is absolutely perfect, beautiful and EXACTLY what I wanted from the very beginning with the first floor guy. What I suffered with for almost 2 months with the prior contractor was accomplished by Louie and the Galaxy team in a matter of days. The transformation in my home was nothing short of miraculous. Galaxy leads the pack in regards to THE BEST customer focused company around regarding hardwood floors, stairs and railings. Galaxy kept every promise mad to me in regards to understanding what I wanted and delivering a perfect job. Every appointment was kept and Louie even texted every time his team was en route for me to turn on the air conditioning. Galaxy has clearly placed the needs of the customer at the forefront of their business. They all take pride in their work and everything, form preparation to clean-up, was done with an attention to detail that is rarely seen anymore today. There is not one word of improvement that comes to mind. Louie has perfected his business in his Galaxy Hardwood Company and he seems to do it effortlessly. He was wonderful to work with and his workers were all great too especially Peter who is extremely meticulous. Just contact Galaxy if you are in need of floor refinishing, you will never regret your decision.
I just recently hired Galaxy Flooring to sand, stain and lacquer my oak floors and all I can say is WOW!!! I had no idea that my floors would look that beautiful after Galaxy Flooring completed the job. Louie brought my floor to LIFE! I highly recommend Galaxy Flooring! They are honest, professional and courteous! 5 stars and 2 thumbs up from an extremely satisfied customer!
Very personable & professional. They did a beautiful job refinishing my floors. I am so happy! I'm telling everyone whatva great job Galaxy Floors did!
I used Galaxy to restore the hardwood floors in my first home and the quality of work they did then was top notch. When I decided to restore the original maple floors in my current home, I went right to Galaxy. The floors have a beautiful maple inlay and many areas needed repair. Lou and his staff brought my 1904 floor back to life. The finished product looks like Galaxy installed the floor but they were sanded and stained, the worked done is flawless. I am so happy and pleased with the job. I have never used a different company to refinish my hardwood floors and would never think to do so, the work that Galaxy does is quality! Thanks Galaxy!
I have owned and operated several retail business over the years (Restaurants,Tanning Salons) and I have purchased and sold several houses and the quality workmanship of Galaxy Flooring has been with me/us every step of the way. Louie's dedication to his clients and the quality workmanship of his entire staff is second to none. It is very rare occurrence in the contracting/construction industry for there to be a high quality experience throughout (before, during and after the sale) and Louie and his staff have always gone far beyond our expectations. We have recently purchased and begun renovations a very large commercial facility that had sustained significant water damage throughout a 3500+ square foot area. Louie's time, hard earned expertise,vast experience in restorations and salvage and willingness to go above and beyond has allowed us to save a substantial amount of money where it would have been so much easier for him to simply tell us to simply demo and remove all the existing flooring and he is once again delivering an awesome experience that will provide us with great quality flooring for years to come. I have recommended Louie to scores of friends,family members and business associates over the years and he has never disappointed.
I am very pleased with this company galaxy. Showed up on time and did the job I was promised! A lovely job was done on my living room and dining room floors. I would highly recommend you guys to friends and family. brought amazing life back to an old floor. Thank you Galaxy for the professionalism.
Galaxy recently installed a lovely honey colored oak floor in my living room and stained the staircase a matching color. I was thrilled that they were able to match the floors I have in my upstairs bedrooms. This is my first time I used Galaxy and I highly recommend the company. They were able to finish the job in one day and a half, which gave me more time to have other home improvements made. They were on time and the workers were very nice. Thank you for a lovely job!!!
All I have to say is WOW!!!! The owner is totally amazing. This is the 3rd time I've used this company. Once for refinishing my upstairs floors, once for refinishing my railings and stairs and now to install new hardwood flooring in my basement. Every time I dealt with Louie, he always was courteous prompt and very fairly priced. His work is exceptional and his workers ,(5 men this time), were very respectful, neat and they knew exactly what to do. Before we bought this home, we had 2 other companies do work in our other home and neither company can compare to Galaxy. I always recommend Louie to all my friends, co-workers and family and I have not heard one negative complaint from anyone. If you are looking for any kind of wood related work to be done in your home or office, do not hesitate to call this guy. You will be nothing but totally satisfied!!! Thanks Louie, and tell your men to keep up the great work pal!!
I have had the great fortune of using Galaxy Hardwood flooring to install flooring, refinish existing flooring and to install beautiful custom crafted medallions in existing floors in both my homes in Staten Island and New Jersey. They are skilled, honest, and professional. I have recommended this company many times to family and friends and will continue to do so. Thank you Galaxy, as usual, another beautiful job!!!!
I just recently decided to go from wall to wall carpet to wood floors. I was very nervous. I'm so sorry I waited so long. They did the best job ever!! Professional all the way. My house looks like a showroom. They were so patient while I was deciding on type of floor and color. He showed me sample after sample and job came better than I could have imagined. Thank you Galaxy so much. You made me so very happy. I love my floors.
I have used Galaxy several times over the years. The first time was to refinish old oak floors in my home which is 90 years old. The second time was to repair parts of the floor after renovations removed walls exposing the subfloor. The most recent is the installation of wood floors in my upstairs bedrooms. The owner has always been professional, prompt, and courteous to me. The work done on my house is phenomenal and done quickly. You cannot tell where the repairs were done, they made it look seamless with the old floors. Louie goes out of his way to keep in contact with you throughout the entire process of choosing the color, type, design of the flooring. His advice is invaluable. He always calls back to talk with you before and after the job is done. I have recommended Galaxy to family and friends and everyone has always been satisfied.